SHIPPING & RETURNS

Carriers

Main carriers: GLS / CHRONOPOST
Carrier for Switzerland, United Kingdom and Norway: DHL

Shipping & Delivery Times

Orders are generally dispatched within 3 business days after payment is received.

Depending on the destination, delivery times vary between 2 and 7 business days.

Shipping fees include:

• Full order preparation (product selection and quality control)

• Packaging and labeling

• Environmental tax

If your parcel arrives damaged, please contact us as soon as possible.
After verification, we will replace the product and initiate a claim with the relevant carrier (GLS, Chronopost or DHL).

Shipping Rates

GLS – Pick-up Point
Europe: €3.99 (incl. VAT)
Free shipping from €100 (incl. VAT)

GLS – Home Delivery
Europe: €4.99 (incl. VAT)
Worldwide: from €16 (incl. VAT)

Chronopost Express
France – Pick-up Point: from €9 (incl. VAT)
France – Home Delivery: from €10 (incl. VAT)
Europe: from €15 (incl. VAT)

DHL
Switzerland, United Kingdom, Norway: €16 (incl. VAT)

Returns

Free returns within 30 days from receipt of your order.